How to Set Up Message Templates

What is a Message Template?

A Message Template is a customizable pre-written message that can be used as a quick response while you are texting anyone in your account. You can make as many Message Templates as you like, and it can help you save time by giving information or explanations even faster!

The button for your Message Templates is located at the top right of your message box, as shown below:

How do I set up my Message Templates?

To set up your Message Templates, use the menu located on the left-hand side of the page and click on "Message Templates" - It will have a document icon, as shown below:

You will now be on the Message Templates page, it will give you an option on the top-right side and it is labeled "Add Template" - Click on it:

You will have a separate box that comes up labeled "Add Message Template" - It will look like this:

It will ask for you to name the Message Template that you are creating - This will be able to help you differentiate this template from any others you might make in the future. For example:

A tip: You can easily put these templates in a specific order if you plan to use them back-to-back. At the beginning of the name of your template, put either letters or numbers signifying what ones you would want to use first - They will appear in order when you are ready to use them in a text!

Now, in the larger text box is where you are able to click into and then type out your what you want your Message Template to say, as shown as below:

These can be as short or as long as you want, it shows in the lower part of the box the segments and cost of what the text will be altogether when it sends - Remember to check it!

If you want to make your Message Template more personalized for any reason, you can click on the box in the center, and it will give you shortcuts to add your contacts information that you already have input in your account previously. You can click it and it will automatically add it in the message box below. For example, we can add a greeting with their first name:

Now that your Message Template is done, you can click the "Add" button located at the bottom right of the text box:

Congratulations! You have now made your own custom template. It will be displayed on your Message Template page along with the shortcut located on any of your text boxes, ready to use when you need it. You can also edit it at any time on the Message Template page. If editing is needed, just click here to edit:

You can edit the name, text, add or subtract anything you need!

Can I make a copy of the same Message Template I already made?

Yes, you can!

You are able to "Clone" a message template on the Message Templates page to get a copy of it. You can select the Message Template that you already made by using check boxes located on the left-hand side to select it, and then just click the "Clone" button on the top-left of the page, as shown below:

Voila! You now have a copy of your original message template - This is helpful if you are want to make a similar message template to your original, and you do not have to type it again! You will also be able to edit it the same way as any of your manually made Message Templates.